About delivery

Delivery will be made by Yamato Transport, Sagawa Express, or Japan Post, depending on the product to be manufactured.

For overseas delivery, we will use the following shipping companies.


DHL eCommerce

Latvia Post


As a general rule, customers cannot choose their own delivery method. As a general rule, we do not accept delivery date and time requests.

Estimated delivery date

For completely made-to-order products, we will manufacture the product after confirming payment and ship it in approximately 1-2 weeks. In case of delay, we will notify you by e-mail or other means.

*Delivery may be delayed in case of natural disasters or regulations.

In the case of in-stock items, the delivery time will be stated separately on the product page.

Shipping charge

The shipping fee will be the amount indicated at the time of payment.

Long-Term Absence, Refusal to Receive, or Incomplete Address

If you are not at home, please contact the business office indicated on the "Missing Delivery Notice" delivered by the delivery company and request re-delivery.

Please note that parcels that have passed the storage period due to the customer's long-term absence or an incomplete address will be returned to us as a refusal to receive.

If you wish to have the returned items resent, you will be charged shipping fees again.

Please note that the customer is responsible for this shipping charge and will be billed separately.

Please note that we may not be able to accept future orders if the customer declines to receive the order or is absent for an extended period of time.

Damage during shipping

Although we take great care to prevent scratches and dents on the outer box when packing, there is still a possibility that the product may be damaged during transportation after being handed over to the delivery company due to some trouble or the delivery company's responsibility.

However, there is a possibility that the product may be damaged in transit due to some trouble or the shipping company's responsibility after being handed over to the shipping company.

Overseas Sales

This site can ship products to the following countries.

The United States of America

We plan to ship to the following countries




Hong Kong

About Customs Duties

Additional customs duties may apply for shipments to countries and regions outside of Japan.

If you order products for international delivery, the products may be subject to import duties and taxes which are levied once the products are opened and inspected by the customs authorities and the delivery destination is identified. Customers are responsible for payment of such import duties and taxes.